Find answers to common questions about our fresh products, delivery, and more to make your shopping experience seamless.
To place an order, browse our product catalog, select your desired items, and add them to your cart. Once you're ready, go to checkout, provide your shipping and payment details, and confirm the order.
Yes, we offer a guest checkout option so you can place an order without creating a permanent account. However, creating an account allows you to track orders more easily.
Absolutely. We use industry-standard SSL encryption and secure payment gateways to ensure your personal and financial data is protected at all times.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal,Amex,Discover
Orders can be modified within a short window (usually 1-2 hours) after placement. Please contact our support team immediately if you need to change items or shipping info.
We offer exchanges within 30 days of purchase for items in original, unused condition with tags attached.
To start an exchange, please visit our Returns Portal on the website or contact support with your order number and the item you'd like to receive instead.
We provide a prepaid shipping label for your first exchange. Subsequent exchanges may incur a small shipping fee.
Once we receive your original item, the exchange is typically processed within 3-5 business days, plus shipping time for the new item.
Refunds are issued to the original payment method for items returned within 30 days. Items must be in their original packaging and condition.
Once your return is inspected, the refund is processed immediately. However, it may take 5-10 business days for the credit to appear on your bank statement depending on your provider.
You will receive an automated email notification as soon as the refund is issued from our system.
